canon_pages plugin

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  • Hope you can help me…

    I have only canon printers( 3380 and 6670).

    With version omd 1.30 everythig is working fine.

    But, with new version, I can not get

    Pages b/w A3

    Pages b/w A4

    Pages color A3

    Pages color A4

    Pages print total

    Pages scan

    Problem is service printer_pages.

    I need to revert form printer_pages service to canon_pages service.

    How can I fix it?

    Can I run it manually?

    How to run service canon_pages with Wato?

    Best regards,

  • I assume you are mainly using check_mk.

    As site user, run # cmk --version on both your old and your upgraded site please.

  • same problem here.

    after updating to omd-2.41.20170718-labs-edition from omd-1.31.20160830 the canon_pages are gone.

    Now running omd-2.61.20170907-labs-edition, but problem still exsist.

    WATO said the canon_pages services are vanished and a new full scan did not find them.

    The site is running check_mk version 1.2.8p20

  • That's ok. I saw this werk. But the new one is not using the canon_pages plugin.

    only the total printer pages are displayed.

  • hello again,

    the problem is in the printer_pages.include

    1. def scan_canon_printer(oid):
    2.     return "canon" in oid(".").lower() \
    3.            and oid(".") != None \
    4.            and oid(".") != None

    The last "and" is false during the snmpget and thats why the canon_pages isn't used.

    1. OMD[monitor]:~$ snmpget -v1 -c public -m '' -M '' -On -OQ -Oe -Ot .
    2. Error in packet
    3. Reason: (noSuchName) There is no such variable name in this MIB.
    4. Failed object: .

    so delete the last line in printer_pages.include an remove the \ from the line above.

  • seems like the whole check is broken. It is not that difficult to fix the code tbh, but I do not have canon printers to test it against. Short explanation: the plugin has to return perfdata which matches the pnp templates ans cmk metrics

  • the pnp template check_mk-canon_pages.php is a link to check_mk-printer_pages.php.

    printer_pages template shows only the total counter.

    Perhabs someone is here who can push this issue to the developers.

    this did the trick. (sorry, not clean code)

    The post was edited 1 time, last by TheULi ().