we are using Thruk with Naemon backend and we are very happy with it. Our OS is Ubuntu server 16.04.4 LTS.
We tried to schedule a report based on a URL (http://monitoring/thruk/cgi-bin/panorama.cgi?map=Network) by the Reporting Plugin. Unfortunately this will not work.
The error code on the page is this:
move /var/lib/thruk/reports/7.dat.pdf to /var/lib/thruk/reports/7.dat failed: No such file or directory at /etc/thruk/plugins//plugins-enabled/reports2/lib/Thruk/Utils/Reports/Render.pm line 295. on reports/report_from_url.tt at /usr/share/thruk/lib/Thruk/Views/ToolkitRenderer.pm line 76.
Our Thruk version is 2.20 and the naemon version is 1.0.6.
dpkg -l | grep naemon ii libnaemon 1.0.6 amd64 Library for Naemon - common data files ii naemon 1.0.6 amd64 A host/service/network monitoring and management system ii naemon-core 1.0.6 amd64 contains the Naemon core ii naemon-livestatus 1.0.6 amd64 contains the Naemon livestatus eventbroker module ii naemon-thruk 1.0.6 amd64 Thruk is a web gui for Naemon ii naemon-tools 1.0.6 amd64 contains tools for the Naemon core dpkg -l | grep thruk ii libthruk 2.20 amd64 Thruk perl libraries ii naemon-thruk 1.0.6 amd64 Thruk is a web gui for Naemon ii thruk 2.20-2 amd64 Monitoring Webinterface for Nagios/Naemon/Icinga and Shinken ii thruk-base 2.20-2 amd64 Monitoring Webinterface for Nagios/Icinga and Shinken ii thruk-plugin-reporting 2.20-2 amd64 This package contains the reporting addon for thruk useful for sla
Could it be that the problem is located on our proxy settings? The monitoring server is not directly connected to the internet and we have configured a proxy configuration for apt / wget. I tried to set the environment variables HTTP_PROXY etc. but no change.
I also checked the log files but couldn’t find the problem.
Does anybody had the same trouble and where able to solve it?
Any hints are welcome.