Internal server error when Sending report by mail

  • Hello,
    I was trying to send a report by mail (click on Send Report by Mail in reporting ) but I’ve encountered an" internal server error" when I clicked on the “Send E-Mail” button.


    What should I do ?


    Here is part of the Thruk log :


    [2016/10/12 14:21:31][srvshinken][ERROR][Thruk] on page: http://192.168.100.3/thruk/cgi-bin/reports2.cgi
    [2016/10/12 14:40:41][srvshinken][ERROR][Thruk] Error in: /thruk/cgi-bin/reports2.cgi
    [2016/10/12 14:40:41][srvshinken][ERROR][Thruk] error closing /usr/lib/sendmail: (exit 19200)
    at /usr/lib/thruk/perl5/Plack/Util.pm line 142
    eval {...} called at /usr/lib/thruk/perl5/Plack/Util.pm line 142
    Plack::Util::run_app('CODE(0x12e32a0)', 'HASH(0x32b7c08)') called at /usr/lib/thruk/perl5/Plack/Handler/FCGI.pm line 143
    Plack::Handler::FCGI::run('Plack::Handler::FCGI=HASH(0x9a7998)', 'CODE(0x12e32a0)') called at /usr/share/thruk/script/thruk_fastcgi.pl line 24
    [2016/10/12 14:40:41][srvshinken][ERROR][Thruk] internal server error
    [2016/10/12 14:40:41][srvshinken][ERROR][Thruk] on page: http://192.168.100.3/thruk/cgi-bin/reports2.cgi



    Thanks for your help.


    Thruk 2.10-2

  • Hi Sni,


    Yes.
    On this host is installed shinken and I receive every alert sent from shinken by mail without any problem.


    Have a nice day !